FAQ

No. Easy is for A2 / early B1 students who already know basic English but need guided speaking practice.

Take the short Level Check. It takes about 5 minutes and recommends Easy, Medium or Advanced.

No. It is a guide, not a formal exam. It helps you choose a group, but it does not move you automatically.

Yes. Memberships are based on fixed weekly groups: the same day, same time and similar level each week.

Groups are small: usually 3-5 students. This keeps the session personal and gives everyone time to speak.

The group may start later, be adjusted, or Yulia may suggest another suitable group. If no suitable alternative works, a refund may be offered.

A trial lets you try one live speaking session before joining a monthly membership.

With 1 session/week, you join one fixed weekly group. With 2 sessions/week, you join two fixed weekly groups at the same level.

No. A student can have only one active monthly membership. To change plan, contact Yulia.

Yes, but for now this is handled manually. Contact Yulia and she will help you choose the best option based on level and availability.

If your level or schedule does not feel right, contact Yulia. Group changes depend on availability and capacity.

Payments are handled through secure checkout. Memberships renew monthly until cancelled.

Yes. Cancellation normally takes effect at the end of the current paid billing period and stops future renewals.

There is no automatic prorated refund for voluntary cancellation during an active paid period. You normally keep access until the paid period ends.

Your weekly group place is reserved for you, so a missed session normally counts as used and is not refunded.

Yulia may offer a make-up session if possible, but it is not guaranteed and depends on level, schedule and capacity.

A trial can be rescheduled once if you contact Yulia at least 24 hours before the session. No-shows or late cancellations are normally not refunded.

Your dashboard shows your group, upcoming sessions, class links and after-class materials when available.

After each session, you get follow-up materials: your group living Quizlet vocabulary dictionary and Yulia's session presentation when prepared.

No. Each group has one living Quizlet that grows session by session.

Regular live sessions are not automatically recorded. If a recording, clip or testimonial is planned, Yulia will communicate it and request consent where required.

No. Students should not record, publish or share sessions, links, materials or conversation excerpts without permission.